Hello,
We have been working on getting an installation server set up, but have run into an issue.
When we call the NwSapSetup.exe executable as an admin user the install completes successfully, as do the updates when necessary, however our LSH does not seem to work for non-admin users.
We've configured the LSH with a domain admin account, and it seemed to be accepted by the server, but whenever we try to do an install with a non-admin user we immediately get the following error:
NwSapSetup was not able to grant you administrator rights, either because
- the distribution service didn't respond,
- the installation service couldn't be started or
- the logon credentials for the installation service are incorrect.
Please contact your system administrator.
I'm pretty sure it's not the top two bullets - since this works fine when an admin user runs it, but we've validated the logon credentials for the installation server a couple times as well - and can't find any indication that there are any issues.
Additional info (in case it's helpful)
The install process isn't generating any logs in the SapSetup log directory for me to check, so the above message seems to be all that I have to go on.
I've allowed Remote Service Management through the firewall on the target machine as well - as per the SAPSetup Guide document.
We're running Installation Server Version 9.0.35.0
I'm afraid I'm not sure what I need to evaluate next. We know our installation server works ok - it seems to just be LSH that is failing. Is there a specific permission on the domain admin that I need to validate, or something additional to do on the target machine? Anything you know that would point us in the right direction would be much appreciated.
Thanks,
Jonathan