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Re: SAP Screen Personas - Flavors is Empty

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Sushant/Abhi/Tobias,

 

I work with Nikee and we have been trying to resolve this issue for almost a week now.

The issue is as follows -

 

I believe we have the following done correctly based on config guide and all the SCN postings -

 

1) SAP Personas 200 + SP1 patch level. Kernel and corresponding patch is up to date. Our system is on EHP7.

2) ITS memory is set properly

3) All relevant services activated

4) FULL_ACCESS_EDIT role assigned with permission bit 1-

5) Rest GUI configured - details listed in the post above.

6) System configured along with the group etc. Server.Url and Service.Uri assigned with due attention to the case sensitivity, etc.

7) We have verified the cross-domain policy several times

8) We have verified the clientaccesspolicy several times as well.

 

Most of these details are already listed in the above posting along with screen shots in most places.

 

When we execute 'Mainapp' service from SICF, we are presented with the system selection page. On clicking the system, nothing happens. There is an indication of post back but nothing moves further.

I have tried log = debug option but the console doesn't give much info.

 

On IE11 it gives the following error -

 

4/2/2014 18:32:31,707 ERROR Sap.Imagineering.Personas.Common.Profile.ScreenState->IsValid -

Invalid root element.

 

On Chrome it gives the following error.

Failed to load resource: the server responded with a status of 404 (Business Server Page (BSP) Error) http://uranus2hep.spacenet.com:8000/sap(bD1lbiZjPTE2MA==)/bc/bsp/persos/mainapp/ScreenMode.js

Uncaught ReferenceError: setPersonasObjectSize is not defined index.html?sap-client=160&sap-language=EN:43

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

Uncaught TypeError: Cannot read property 'opacity' of null jquery.js:2

Uncaught ReferenceError: $ is not defined env_setup.js:92

Uncaught ReferenceError: $ is not defined endless_pages.js:4

Uncaught ReferenceError: $ is not defined chrome-extension://mmffncokckfccddfenhkhnllmlobdahm/scripts/linkify.js:64

Uncaught ReferenceError: $ is not defined popup_bubble.js:1092

Uncaught ReferenceError: $ is not defined related_search_results.js:463

Uncaught ReferenceError: $ is not defined chrome-extension://mmffncokckfccddfenhkhnllmlobdahm/scripts/serp_info_box.js:1

Uncaught ReferenceError: $ is not defined related_shopping_results.js:1

  1. 4/2/2014 18:34:49,797 ERROR Sap.Imagineering.Personas.Common.Profile.ScreenState->IsValid - Invalid root element.

 

Personas_System.PNG

 

Not sure whether these errors are relevant or not. We are at a standstill now. It is a bit frustrating to have to struggle so much to merely install a tool that will supposedly help with the user experience.

 

Any feedback that even stimulates thinking in the right direction will be very helpful.

 

Thanks and regards,

Datta


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